Key Performance Indicators Workshop

KPI WORKSHOP
	Workshop This workshop looks at the development and use of Key Performance Indicators. We discuss how they’re created and used and how they change over time. The ultimate success of any change strategy is strongly dependent on how the change is introduced and implemented. We therefore focus on team development and management participation in the development and use of metrics created during the session.
	Workshop The workshop is a combination of formal presentation and guided development of KPIs. The session will address multiple levels of accountability and management responsibilty.
	Common Questions Addressed We'll address some common questions during the session: How do we ensure performance improvement due to KPIs? How do we determine what gets measured? How many do we need? How will they affect employees?
	Workbook Each participant will receive the companion guide to the workshop. Its structured for team development and is ideally suited to be used by all participants in the KPI development process.